Shipping Policy
Overview
At MamaHuHears, we aim to provide you with the best shipping options to ensure your order is delivered promptly and efficiently.
Processing Time
Order Processing: All orders are processed within 2-3 business days. Orders are not processed or shipped on weekends or holidays.
Order Confirmation: Once your order has been placed, you will receive an order confirmation email.
Shipping Rates & Delivery Estimates
Standard Shipping: Delivery typically takes 5-7 business days. Shipping rates are calculated at checkout based on your location and order weight.
Expedited Shipping: Delivery typically takes 2-3 business days. Expedited shipping rates are calculated at checkout.
International Shipping: Delivery times vary by destination. International shipping rates are calculated at checkout based on your location and order weight. Please note that customs duties and taxes may apply, and are the responsibility of the customer.
Shipping Confirmation & Order Tracking
Shipping Confirmation: You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s).
Tracking: The tracking number will be active within 24 hours.
Shipping Carriers
We use the following carriers to deliver our orders:
USPS
UPS
FedEx
DHL (for international shipping)
Shipping Address
Please ensure that the shipping address you provide is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Delays
MamaHuHears is not responsible for shipping delays due to unforeseen circumstances, such as natural disasters, strikes, or carrier delays.
Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us at hello@mamahuhears.com with your order number and tracking information. We will work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
Email: hello@mamahuhears.com
Thank you for shopping with MamaHuHears™.