FAQ

Frequently Asked Questions
My Child Has Hearing Loss, Now What?
Eight main videos approximately 10-20 minutes per module with supplemental materials but not necessary to utilize. Additional thirteen bonus interviews with experts in the field related to hearing healthcare.
I offer guidance and resources. My goal is for you to take away what works for you. I really love to honor that each child and family is different. What works for some may not work for others.
Disclaimer: Program content is not medical advice, rather for educational and informational purposes only. It is not intended as a substitute for professional medical advice, diagnosis or treatment provided by your healthcare provider(s). Do not disregard professional medical advice or delay in seeking professional medical treatment based on the information in the videos.
You can follow me on Instagram @mama.hu.hears or Facebook at https://www.facebook.com/mamahuhears for tons of free content and Q&A opportunities!
No - this program is great for mentors, teachers, hearing healthcare professionals and students!
Absolutely! This program covers every stage from identification (which can be as young as a few days old) through high school aged teens.
Absolutely - there's a gift card option available!
My heart and my feedback/test group say ABSOLUTELY. Imagine 10+ years of appointments with an entire hearing health care team and village wrapped up into one package and textbook. Bottom line - I created this program to save you TIME, stress and energy that you would otherwise spend on research and worry!
Since you get everything and unlimited time - go at your own pace. I recommend this because it can be a lot to process and you won't be ready for some topics for a few years (such as navigating school if your child is very young). Bottom line - I created this program to save you time, stress and energy that you would otherwise spend on research and worry!
Not at this time; however that's one of my long-term goals. I see this as one of the best ways to reach all pediatric populations.
You may be able to use FSA/HSA - give it a try!
I graduated from the Northeast Ohio Audiology Consortium via the University of Akron (Go Zips!) and have been practicing as an audiologist since 2009.
Yes! In English and Spanish.
To the video and modules and the bonus interviews YES! The handbook will be shipped within 14 days.
Absolutely. My job is to provide resources and information for you so YOU can make the choices that best fit YOUR family.
Just because my parents navigated our journey one way does NOT mean it is the right or best way for everyone.
I do not address their specific hearing loss. The common thread that I've seen with DHH parents/family is how you feel and what information you have to go about your journey. This program provides the information, experiences (not just my own) and tools to enable you - you can do this!
YES! We will be able to provide a course outline, learner objectives and a certificate of completion once the course modules have been marked as complete. Log these 8 Professional Development Hours (PDHs) using the appropriate avenues with your governing agency. Please contact hello@mamahuhears.com for further information. Hold onto/ keep record of the certificate you receive for completing our course. We will not keep records of these for you.